![]() It’s the step you should take if it’s the first time you’re using the drive on the console. The next logical step is checking the compatibility between your external drive and the PlayStation 4. If this is the case, there’s nothing else to do but try another cable, or try another drive. If it doesn’t work, you’d see something like this: If it works, it should just appear on your taskbar like so: To do that, plug the external HDD into your Windows PC and see what it says. The initial step is checking if your drive is functional. Still, we’re proceeding in a logical manner, as we’re starting by the most probable causes. You can try our solutions one by one until you find the one that solves the issue. How to Fix PS4 Extended Storage Not Working ![]() Yet, some of our fixes include using the console’s Safe Mode. Therefore, our solutions aim mostly at the drive. Your drive is suffering from overheatingĪs you see, these issues deal mostly with the drive, rather than the PlayStation 4. ![]() There’s another drive connected to the console.Your external hard drive is not compatible with your PlayStation 4.Here’re the common causes why this happens: Unfortunately, the storage works sometimes, although it can work on other devices like your PC. The PS4 has a limited internal hard drive, so most users prefer an external HDD.
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